Privacy Policy
Last Updated: March 14, 2025
1. Introduction
Welcome to Tales Together ("we," "our," or "us"). We are committed to protecting your privacy and the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Create personalized stories
- Upload images or content
- Contact our customer support
- Subscribe to our newsletter
- Participate in promotions or surveys
This information may include:
- Name and contact information
- Account credentials
- Payment information
- Content you upload (such as photos)
- Information about children (such as names, ages, preferences)
2.2 Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and personalize your stories
- Process payments and fulfill orders
- Communicate with you about your account, orders, and our services
- Send you marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Protect against unauthorized access and ensure the security of our platform
- Comply with legal obligations
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who help us provide our services (e.g., payment processors, cloud storage providers, printing services)
- Business Partners: Trusted partners who help us operate our business and deliver services
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Children's Privacy
Our services are designed for parents and guardians to create personalized stories for children. We do not knowingly collect personal information directly from children under 13. All information about children is provided by parents or guardians. We take special care to protect the privacy of children and comply with the Children's Online Privacy Protection Act (COPPA).
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing consent for processing your information
- Opting out of marketing communications
- Requesting restriction of processing or objecting to processing
- Data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@storysprout.com
Address: Tales Together, 123 Imagination Lane, Bookville, BK 12345